Category Archives: Managing customers

What does your website say? –

Posted on 17 July 2012 by hardybee

Click here to read this post on our new blog

Posted in Collateral design and production, Customer results, Managing customers, Managing customers, Web marketing, Web trading | Tagged , , , , | Leave a comment

Which story are you telling about your business –

Posted on 6 June 2012 by hardybee

Click here to read this post on our new ideas, tips and tools for business leaders blog

Posted in Advice & Action recommendations, Branding & reputation, Collateral design and production, Customer results, Direct sales, General management, Innovation and learning, Leadership, Managing colleagues, Managing customers, Managing customers, Managing government, Managing partners, alliances & joint ventures, Managing people, Managing press, Marketing, People & Culture, PR Public Relations, Sales, Telesales, Web marketing | Tagged , , , | Leave a comment

Eight customer service mistakes businesses make

Posted on 22 May 2012 by hardybee

Click here to read this post on our new ideas, tips and tools for business leaders blog

Posted in Customer results, Managing customers, Managing customers, Operations & Production, People & Culture, Sales | Tagged , , | Leave a comment

Businesses need to deal with what happens on the Internet every minute!

Posted on 30 March 2012 by hardybee

Fascinating infographic from Intel to illustrate the pace of the world we live in today:

Posted in 21st Century Business, Advice & Action recommendations, Branding & reputation, Direct marketing, Innovation and learning, Managing customers, Managing partners, alliances & joint ventures, Managing press, Managing remote teams & Teleworking, Society results, Technical environment, Web 2.0, Web marketing, Web Search, Web trading | Tagged , , , | Leave a comment

Motivation, purpose and drive –

Posted on 9 October 2011 by hardybee

Click here to read this post on our new ideas, tips and tools for business leaders blog

Posted in 21st Century Business, Advice & Action recommendations, Customer results, Innovation and learning, Leadership, Managing customers, Managing people, Managing remote teams & Teleworking, Managing teams, Managing whole organisations, MD2MD, People & Culture, People Results, Social environment, Training & development | Leave a comment